Fill out the Customer Survey and get $30 off
any 20ft+ backdrop of your choice.
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| Dear Friend and Collegue,
We are continually trying to improve our services and streamline our products. Your comments are extremely valuable to us.
We will take $30 off any 20ft+ backdrop order (does not apply to 10 ft backdrops, they're cheap as is) just for giving us your thoughts and some guidance on what kind of backdrops you are looking for. NOTE-- if you call or fax in your order, the refund will be applied on the spot; if you are using PayPal, we will issue a refund to your account (the PayPal e-commerce system is rather basic and does not permit automatic verification of survey and discounts).
Thank you in advance,
John and Rose-Anne Kumpunen
PhotographyBackdrop.com
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Customer Survey
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| Name |
| Email |
| 1. As a photographer, you would say that you are a
Beginner --- Intermediate --- Professional --- Serious Hobby --- Commercial studio
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| 2. What is the most important thing in selecting a backdrop
Price --- Color --- Portability --- Durability --- Size --- Fast delivery
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| 3. What is the second most important thing in selecting a backdrop
Price --- Color --- Portability --- Durability --- Size --- Fast delivery
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| On a scale of 1-7 where 1=Not important and 7=very important
4. How important that you get the exact backdrop you see in the catalog ---
5. How important is it to have an option for online secure purchase ---
6. How important is to have a large selection of backdrops ---
7. How important is to have a large sizes 20ft x 30 ft ---
8. How important is to have 12-foot wide backdrops (e.g., 12x20, 12x30) ---
On a scale of 1-7 where 1=Not Good and 7=Excellent
9. How would you rate our web site (check the site that you were on -- dial-up or high-speed)
Dial-up --- High-Speed ------
10. How would you rate our backdrop selections ---
11. How many backdrops do you own at present ---
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| 12. At present we have the web site organized by size, then on each page by color. How would you want to have the web site organized for faster navigation, easier access, more user friendly, etc.
Size --- Color --- Price --- Style --- Other
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| 13. We're looking into live chat capability on the site -- that is, you could press a chat button, and John or Rose-Anne would be available for immediate online chat in a separate window. The good chat programs are pretty expensive (up to $500 per month, whoa!), and we want to know if you would actually use it.
Yes, I would like to chat, good feature --- No, I probably would not chat ---
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| 14. In the space below, what is it that you are looking for when you go to the search engines. Please describe the IDEAL BACKDROP -- your "soulmate backdrop" -- Describe what you would like to see for sale. What would make your day?
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15. If you have not purchased from us, what would it take from us to make you a customer? Please tell us why we are not meeting your needs. Selections too limited? Not finding what you are looking for (we do custom work at regular prices!)? Concerns about material quality (top notch 100% cotton with 212 thread count)? Prices too high? Please let us know how we can improve our services to make you a customer?
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